Scope of Business

Assistance in Operation

Geschäftsbereich Betriebsassistenz

While urban transport in major cities and metropolitan areas in Germany have always played an important role in providing transport services, other countries are beginning to reconsider and implement effective public urban transport systems.


In particular countries with rapid economic development, large cities and population growth want to solve their city traffic problems by building high-performance underground, tram or metropolitan railway systems. The timeframe for planning, building and commissioning these often entirely new transport systems is often very tight. Often, general contractors are commissioned to hand over turnkey systems.
As future transport systems operators generally do not have the necessary experience to commission these systems and perform the related tasks, experienced engineers and technicians from other transportation companies or specialised consultants are commissioned to provide operational assistance.

Scope of Performance

  • Training of management as well as operating and maintenance personnel
  • Training of driving instructors in simulator traing and practical courses in Berlin and Dresden
  • Interface management between workshops and companies
  • Drawing up timetables, duty rosters, maintenance plans and other sequence processes
  • Disaster training
  • Coordinating tests, test runs for commissioning and test operations
  • Consulting support in positions important to operations (key function support)